How Urban Spice Table improved operations with Dvaarik AI
Urban Spice Table, a Casual Dining Restaurant in Bangalore, tackled phone-heavy reservation handling caused delays and table allocation errors by using Dvaarik AI. In 10 weeks, the business improved conversion and efficiency while reducing manual front-desk overhead.
Challenge
Phone-heavy reservation handling caused delays and table allocation errors
Solution
Moved reservation intake to Dvaarik AI booking flow
Plan used: Growth
| Metric | Before | After |
|---|---|---|
| Reservation response time | 18 min | 2 min |
| No-show reservations | 26% | 11% |
| Staff time on calls | 4 hrs/day | 1 hr/day |
"Our floor team spends less time on calls and more time on guest experience."
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