Refund Policy

At Dvaarik AI, we want you to be fully satisfied with our service. This Refund Policy outlines the conditions under which refunds are provided for subscription payments. By subscribing to Dvaarik AI, you agree to the terms set forth in this policy.

This policy applies to all subscription payments made through our platform via Cashfree Payments (UPI, credit/debit cards, net banking, and digital wallets).

Dvaarik AI offers a 14-day free trial to all new users. The free trial includes full access to all platform features with no limitations.

• No credit card or payment information is required to start the trial.
• The trial is completely free of charge. You will not be billed during the trial period.
• If you choose not to continue after the trial, simply do not subscribe. No cancellation is necessary and no charges will apply.
• There are no penalties, fees, or obligations for ending the trial.

Once you subscribe to Dvaarik AI at ₹999/month, the following refund tiers apply based on when the refund is requested relative to the payment date:

If your refund request falls after the 24-hour window, your subscription remains active until the end of the current billing period. You will continue to have full access to all features during this time.

To request a refund, you may contact us through any of the following channels:

• Email: Send your refund request to [email protected] with your registered business name and phone number.
• WhatsApp: Message us at +91 93923 98750 with your refund request.
• Dashboard: Submit a refund request directly from the billing section of your Dvaarik AI dashboard.

Please include the following information in your refund request: your registered business name, phone number, date of payment, and reason for the refund request.

• Approved refunds are processed within 5–7 business days from the date of approval.
• Refunds are credited to the original payment method used for the subscription (UPI account, credit/debit card, or bank account).
• Processing time may vary depending on your bank or payment provider. In some cases, it may take up to 10 business days for the refund to appear in your account.
• You will receive a confirmation email and/or WhatsApp notification once the refund has been initiated.

Refunds will not be provided in the following circumstances:

• Platform Abuse: If your account was terminated due to violation of our Terms of Service, including spam, fraud, or other prohibited activities.
• Multiple Trial Accounts: If you created multiple accounts to exploit the free trial offer, all associated accounts may be terminated without refund.
• Chargebacks: If you initiate a chargeback through your bank or card provider instead of contacting us directly, we reserve the right to dispute the chargeback and suspend your account.
• Third-Party Fees: Payment gateway processing fees charged by Cashfree or your bank are non-refundable.

For any questions about this Refund Policy or to request a refund, please contact us: