Dvaarik AI — Frequently Asked Questions

Question 1

What is Dvaarik AI?

Accepted Answer

Dvaarik AI is an AI-powered receptionist for Indian service businesses. Customers visit your Dvaarik link (dvaarik.com/your-business) to chat, book appointments, and pay — in Telugu, Hindi, or English. Think of it as hiring a receptionist who works 24/7, speaks 3 languages, and costs from ₹499/month.

Question 2

Who is Dvaarik for?

Accepted Answer

Any service business in India — salons, clinics, restaurants, spas, yoga studios, coaching centers, photography studios, auto service centers. If customers book appointments with you, Dvaarik can help.

Question 3

How is Dvaarik different from a chatbot?

Accepted Answer

Generic chatbots follow fixed scripts. Dvaarik AI actually understands context — it knows your services, prices, staff schedules, and speaks your customer's language naturally. It can book appointments, collect payments, and remember returning customers.

Question 4

Do I need to be tech-savvy?

Accepted Answer

Not at all. If you can use a smartphone, you can use Dvaarik. Setup takes 5 minutes. We handle the technical part.

Question 5

How long does setup take?

Accepted Answer

5-15 minutes. Create account → Enter your business details → Share your link. Done.

Question 6

Do I need a new phone number?

Accepted Answer

No. You sign up with your existing phone number. Your Dvaarik link (dvaarik.com/your-business) is ready instantly. For WhatsApp notifications, we can use our number or set up your own.

Question 7

How do customers find my Dvaarik link?

Accepted Answer

Share your link (dvaarik.com/your-business) on Instagram bio, Google Maps, your WhatsApp status, visiting cards, or as a QR code at your shop. Customers tap the link and interact with your AI.

Question 8

What do I need to provide during setup?

Accepted Answer

Your business name, address, services with prices, working hours, and staff names. That's it — Dvaarik learns from this and starts responding to customers.

Question 9

Which languages does Dvaarik support?

Accepted Answer

Telugu, Hindi, and English — including code-mixed conversations like Tenglish ('naku 10 AM ki book cheyyi') and Hinglish.

Question 10

Can the AI make mistakes?

Accepted Answer

Like any AI, Dvaarik can occasionally misunderstand. However, it's trained specifically on Indian service business conversations and continuously improves. For critical queries, it escalates to you via notification.

Question 11

How does Dvaarik work?

Accepted Answer

Dvaarik gives your business a professional web link (dvaarik.com/your-business). Customers visit this link and choose: Chat with AI, Book Now, or Call AI. WhatsApp is used only for sending notifications like booking confirmations and reminders.

Question 12

Can customers book appointments through the AI?

Accepted Answer

Yes! The AI shows available time slots, confirms the booking, sends a payment link if needed, and sends reminders before the appointment.

Question 13

What happens after the 14-day trial?

Accepted Answer

Your chosen plan starts billing automatically — Starter at ₹499/month, Growth at ₹999/month, or Pro at ₹2,999/month. If you're not happy, just cancel from your dashboard — no charge, no questions asked.

Question 14

Is there a setup fee?

Accepted Answer

No. Zero setup fee. Your 14-day free trial includes full access to everything.

Question 15

What payment methods do you accept?

Accepted Answer

UPI, credit/debit cards, net banking, and wallets via Cashfree.

Question 16

Is there a contract or lock-in?

Accepted Answer

No contract. Cancel anytime from your dashboard. Monthly billing.

Question 17

Do you offer refunds?

Accepted Answer

Yes. Full refund if you cancel within 24 hours of payment. 50% refund within 2-24 hours. See our refund policy.

Question 18

Is my business data safe?

Accepted Answer

Yes. All data is encrypted at rest and in transit. We use PostgreSQL on secure servers. Your data is isolated with multi-tenant architecture and business_id filtering on every query.

Question 19

Do you sell my customer data?

Accepted Answer

Never. Your customer data is yours. We don't sell, share, or use it for anything other than providing Dvaarik's service to your business. See our privacy policy.

Question 20

Can I export my data?

Accepted Answer

Yes. You can export your customer database, booking history, and conversations anytime from the dashboard.

Question 21

Where are your servers?

Accepted Answer

Currently hosted on Railway (cloud infrastructure). Database on PostgreSQL. All servers support Indian data residency requirements.

Question 22

What is the best AI receptionist for Indian businesses?

Accepted Answer

Dvaarik AI is designed specifically for Indian service businesses. It speaks Telugu, Hindi, and English (including Tenglish and Hinglish), handles bookings and payments via UPI, costs from ₹499/month, and gives every business a professional link at dvaarik.com/your-business. No other AI receptionist in India supports multilingual conversations with local payment integration at this price.

Question 23

How much does an AI receptionist cost in India?

Accepted Answer

Dvaarik AI offers three plans: Starter at ₹499/month, Growth at ₹999/month (most popular), and Pro at ₹2,999/month. All plans include a 14-day free trial with no credit card needed. A human receptionist costs ₹12,000-18,000/month by comparison.

Question 24

Can an AI receptionist speak Telugu?

Accepted Answer

Yes. Dvaarik AI speaks Telugu, Hindi, and English — including code-mixed conversations like Tenglish. Customers can type 'naku gold facial book cheyyi' and the AI understands perfectly. Language is detected automatically on every message.

Question 25

Is there an AI receptionist that handles bookings and payments?

Accepted Answer

Yes. Dvaarik AI handles the full customer journey: answering enquiries, booking appointments, collecting advance payments (via UPI, cards, netbanking through Cashfree), sending reminders via WhatsApp, and collecting reviews after visits. All from a single business link.

Question 26

What's cheaper — AI receptionist or hiring a human receptionist?

Accepted Answer

An AI receptionist like Dvaarik costs ₹499-2,999/month. A human receptionist in India costs ₹12,000-18,000/month plus PF, insurance, and leave management. The AI works 24/7, speaks 3 languages, never takes leave, and handles unlimited customers simultaneously. For most small businesses, the AI pays for itself by preventing even one missed booking per month.

Frequently Asked Questions

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