Multilingual AI Receptionist India

No — a Telugu call and an English call cost the same ₹2 per minute with us. The 22 scheduled Indian languages plus Hinglish, Tenglish and Tanglish sit inside the same base rate, so there is no per-language add-on and no second licence to buy when you add a language. A business taking 300 calls a month averaging two minutes uses 600 minutes = ₹1,200, whether those calls arrive in Hindi, Telugu or a mix of both, plus ₹2,000 per 30 days for the phone number if we supply it. Billing is simple whole minutes, and the full breakdown is on the pricing page.

No — one agent on one number handles all of them and picks the language from the caller's first few words. There is no "press 1 for Hindi, press 2 for Telugu" menu; the agent hears what the caller uses, answers in the same register, and follows if they switch mid-sentence. Because it is a single agent with one brain, the Telugu caller and the English caller get identical prices, identical slot availability and identical booking behaviour — no drift between language versions. The ₹2,000 per 30 days number recharge is the same regardless of how many languages the agent speaks; see how multilingual handling works.

It corrects on the next turn — the caller keeps speaking their language and the agent switches to match. The first sentence of a call is often ambiguous (a name and a "hello" tell you very little), so the honest expectation is that the agent may open in English and settle into Telugu or Hindi within a turn or two, not that it reads minds from the first syllable. The bigger real-world limitation is not language but noise: a salon dryer, a restaurant floor or a roadside call degrades recognition for any system, human or AI. For that reason we configure the agent to take the caller's number and hand the conversation to you rather than guess when it genuinely cannot follow — that escalation path is part of the build, described on how it works.

In whichever register the customer used — Telugu script in, Telugu script back; romanised Tenglish in, Tenglish back. One real platform constraint to plan for: WhatsApp template messages (the pre-approved ones used for reminders and outbound campaigns) have to be submitted to Meta separately per language, so during setup we register templates only in the languages your customers actually use rather than all 22. Free-form replies inside the 24-hour conversation window have no such restriction and can code-mix freely. WhatsApp conversation charges are billed by Meta directly to your own account with zero Dvaarik markup — details on the WhatsApp agent page.

Only if we load them — local pronunciation is a setup input, not something a model gets right by default. Before go-live we feed the agent your actual service names, staff or doctor names, and the area, colony and landmark names your customers say on the phone, then test them aloud and fix what sounds wrong. Mixed-script cases go through the same pass: an English brand name sitting inside a Telugu sentence, or a clinic procedure name that customers say half in English. After go-live, corrections are a WhatsApp message to the founder rather than a support ticket, and that ongoing tuning sits inside the Care Plan (founding rate ₹5,000/month, required for the first three months, optional from month 4).

If almost all your customers already transact comfortably in one language and you personally answer nearly every call, multilingual support is not the reason to buy. The value comes from conversations you are currently losing — the after-hours Telugu enquiry, the Hindi caller who hangs up on an English voicemail, the ad lead who asks a price question in a language your front desk stumbles on. Put a number on it before committing: recovering 100 enquiries a month at two minutes each costs ₹400 in voice credits, so the only question is whether those 100 enquiries are worth more than ₹400 to you. If you are not missing calls in the first place, spend the budget on demand generation and revisit this later — we would rather say that on WhatsApp than hand you a founding slot you do not need yet.