Packers and Movers AI Calls India: ₹2/min

Every rupee that can leave your account, in one table. These are our own published figures, checked 26 Jul 2026.

What is not on that list

• No monthly platform or SaaS subscription. The one recurring commitment is the Care Plan in the table above — required for the first 3 months of a founding build, optional from month 4.
• No per-seat, per-supervisor, per-truck or per-branch fee.
• No minimum monthly minutes and no annual contract on usage. Credits never expire.
• No separate licence fee per agent type. The receptionist, outbound, booking, WhatsApp and payments agents all draw on the same credit balance.

GST, stated rather than buried

All of the prices above are exclusive of GST. 18% GST applies at the point of loading credits, so a ₹10,000 credit load is billed ₹11,800 — ₹10,000 usable plus ₹1,800 GST. If you are GST-registered, that is input credit rather than a cost. We would still rather you saw the number here than at checkout.

The honest month-1 arithmetic

The founding offer has a real floor, and it is higher than the ₹2/min headline suggests. If you take the free build as a founding client, your first ₹10,000 credit load is consumed roughly like this:

₹3,000 buys 1,500 billed minutes at ₹2/min. For a single-city firm in a quiet month that is comfortable. For an intercity firm in the middle of a peak season, ₹3,000 of talk time is gone well before the month is, and you will be topping up — top-ups start at ₹500 and there is no penalty for loading more or less than you guessed. Be clear about the cash either way: your real month-one outlay is ₹11,800 including GST, not the ≈₹3,000 of call time that survives those debits. From month 4, when the Care Plan becomes optional, a firm running 900 billed minutes pays ₹1,800 of talk time plus ₹2,000 for the number — ₹3,800 a month. Full terms on the pricing page.

Described as a mechanism, not as a statistic. We have no verified India-specific figure for how many relocation enquiries go unanswered, how quickly an enquirer picks a firm, or how much revenue a missed call costs — and we are not going to borrow an unsourced one from a vendor page. Everything below is structural description you can check against your own week, not a measurement.

What we can describe is the shape of the working day, which anyone who runs this business will recognise.

The people who can answer are on a job. The supervisor is in a third-floor flat with no lift, watching a wardrobe come down a stairwell. The owner is between a survey in one part of the city and a loading site in another. Both are unreachable during precisely the hours enquiries arrive.

The enquirer is talking to several firms at once. Someone planning a move picks a handful of numbers off a search page, a directory or a portal, and works down the list. There is no loyalty at that stage and no reason for them to wait. Reaching them while they are still choosing is what gets the survey booked; we cannot tell you how big that advantage is in numbers, because we have no verified figure for it. What we can say is the obvious half: a callback at nine that evening lands on somebody who has had all day to book a survey with a competitor.

The enquiry is long, and a rushed one is worse than none. Pickup floor, lift, destination address, date, house size, packing scope, special items — capturing it properly takes several minutes. A supervisor with a truck half loaded will cut it short, which is how a surveyor drives across the city on wrong information and how a quote gets revised on loading day. Quotes revised on loading day are one of the complaints this trade attracts, and a rushed capture on a phone call is one of the ways it happens.

Volume is bursty and date-linked. Month-ends, weekends, and the weeks after school years and transfer orders change do not spread themselves evenly. One line and one human cannot absorb a burst. That is what the extra concurrent line at ₹1,500 per 30 days exists for — add it for the months you need it, drop it for the months you do not, because there is no plan to be locked into.

The follow-up work never gets done. Quotes issued and never chased. Surveys booked and never reminded. The evening-before confirmation call that would have caught the customer who quietly hired someone else. None of it is difficult, and all of it needs somebody whose hands are free.

If that description is more general than specific to you, two adjacent pages may fit better: I can't answer my phone while working and ad leads going cold in India.

This is the part of the job an AI receptionist is genuinely good at, because it is a checklist that never gets bored and never shortens itself because a truck is waiting. You approve the list; the agent works it in the caller's own language and writes it into a lead sheet you can read.

The survey slot is locked, not "noted"

The agent offers real open survey slots from the calendar you connect and locks the one the customer takes before it can be offered to the next caller. Two surveyors double-booked into the same Saturday morning costs you the fuel, the hour and often the job. See booking.

Speed-to-lead on your own enquiries

When a web form or a portal enquiry lands, the agent can call it back within about 60 seconds rather than whenever somebody gets to the sheet. That matters most in a trade where the enquirer is working down a list of firms rather than waiting on any one of them. See outbound calls and speed to lead.

We only call people who have themselves asked about a move. That means your own website enquiries, your own missed calls, your own past customers, and portal enquiries where the person filled in a form asking to be contacted for quotes and you can show that trail. We do not call scraped databases, purchased contact lists, apartment resident directories or numbers nobody submitted anywhere. If a lead source cannot show you which person consented and when, we will not run a campaign on it. Calling hours are yours to set, and the agent identifies your firm at the start of every call. The regulatory position on outbound calling in India is yours to take advice on — start with is AI calling legal in India, then ask your own adviser.

WhatsApp, photos and deposits

Enquiries that arrive as messages are handled as chat at ₹2 per 24-hour conversation window, on your own WhatsApp number, with Meta's message fees billed by Meta directly to your account at zero markup from us — see WhatsApp Business API cost in India. The agent can send a payment link mid-conversation for a booking advance, and we take no commission on what you collect; see payments.

One thing it does not do: it does not estimate volume from photos. If a customer sends pictures of their flat and asks what the move will cost, the agent says it cannot price from photos and routes the images to your surveyor. Volume estimation from a phone camera is exactly the kind of guess that becomes a dispute on loading day, and we are not going to claim it.

Every competitor figure below was read on that vendor's own page on 21 Jul 2026 and is recorded in our internal price ledger with the sentence and URL it came from. Nothing here comes from a search snippet, an AI summary or a rival's comparison table — each of those produced at least one false number when we tried them. Where a figure is our arithmetic rather than the vendor's claim, it says so.

One of those eight — SquadStack — publishes no rupee figure at all. MyOperator publishes plan prices but no per-minute rate, which is a different thing and worth keeping separate.

The same two volumes, priced across the board

A headline rate tells you almost nothing until you multiply it by your own month. Both columns are billed minutes, each call already rounded up to the next whole minute. Dvaarik figures are month 4 onward, after the founding Care Plan becomes optional, and exclude any extra concurrent lines.

Every total in that table other than ours is our arithmetic applied to the vendor's own published rates. Our own figures are the only ones we can state with no assumptions. One note in Botsense's favour: at 900 minutes we have used their Growth rate of ₹7/min, even though their published monthly plans "start from 1,000 minutes per month" and their Starter rate is ₹9/min. Their page does not resolve which tier a 900-minute month lands on, so we have priced the cheaper one for them.

Three vendors from the first table are missing from the second, for the same reason in each case: there is no entry rate a buyer could multiply out. SquadStack publishes no figure at all. HuskyVoice's entry-tier effective rate is not published. Scalify's ₹0.40/min is a self-disclaimed estimate sitting on top of a ₹15,000/mo plan with a 10,000 min/month minimum, so multiplying it by 900 would produce a number that means nothing.

Where this table does not flatter us. Our cost with a number from us is ₹2 per minute plus a fixed ₹2,000. Trikon's is ₹5 per minute plus whatever their carrier bills you. By our arithmetic those two cross at about 667 billed minutes a month — below that, Trikon's platform charge alone comes in under our total, before their separately billed telephony. A single-city firm having a genuinely quiet month can be under that line. If you also already own a working business number that can be pointed at us, our ₹2,000 charge may fall away entirely and the comparison flips hard the other way — ask us, and ask your own operator, whether your number can be pointed at us before planning around either figure.

We are not claiming to be the lowest line on any table. Our claim is the terms: ₹2/min from the very first minute, no subscription, no minimum volume, no lock-in. Look at the subscription column above — five of the eight competitors require a monthly commitment before a single enquiry has been answered. For a business whose call volume swings between a dead February and a frantic month-end in May, a fixed monthly floor is the wrong shape. More in AI calling agent price in India 2026 and AI receptionist cost in India.

This is the section that decides whether an AI receptionist belongs in this trade at all, so we are going to be exact.

A moving quote is not a menu price. It depends on volume nobody has measured yet, floors nobody has walked, and a truck nobody has confirmed. An agent that guesses a figure on the phone is not being helpful — it is creating the exact dispute that ends with an argument on the pavement on loading day and a one-star review about hidden charges.

The row about claims is the one to read twice. If a customer rings saying a television arrived cracked, the agent does not evaluate, does not apologise on your behalf in a way that concedes liability, and does not tell them what they will get. It records exactly what they said, captures photos over WhatsApp, and escalates to you the same minute.

On regulation and licensing, we are going to be careful rather than confident. Goods transport in India sits inside carriage, e-way bill and consumer-protection rules, and several of your obligations under them are real. We could not retrieve and read the current official texts while writing this page, so we are not going to quote statute at you the way some vendor pages do. Take your own advice. What we commit to is the operational boundary in the table above, applied to every movers agent we build, for every client, under every configuration. You choose the escalation number, the after-hours rule and the exact wording of the refusal. You do not get to choose whether the agent can invent a price, because it cannot.

If a vendor tells you their AI can quote your moves for you, ask them who carries the loss when it quotes a third-floor no-lift job as a ground-floor one.

All three firms are invented and sized to be realistic rather than flattering. They are illustrations of our own rate card, not measurements of any real client. Minutes are billed minutes, meaning each call is already rounded up to the next whole minute. All talk time is priced at the ₹2/min Bharat Standard rate. These totals are voice only — chat is priced separately at ₹2 per 24-hour conversation window.

Firm A — "Godavari Packers", owner, one coordinator, six loaders, one city

A busy month: 220 inbound enquiries averaging 3 billed minutes (660), plus 120 outbound callbacks, survey reminders and quote follow-ups at 2 billed minutes (240). Total 900 billed minutes. Takes a number from us.

The same firm in a quiet month — 380 billed minutes — pays ₹760 of talk time plus ₹2,000 for the number: ₹2,760, a blended ₹7.26 per billed minute. Read that honestly. At low volume the ₹2/min headline is not the story; the fixed ₹2,000 number charge dominates, and during the founding Care Plan months your blended rate is worse than what several competitors on the board above work out to at that volume. Be sceptical of us at low volume, exactly as you should be of everyone else. If you already have a business number your customers and your directory listings know, ask us and your own operator whether it can be pointed at us — if the ₹2,000 falls away, the quiet month drops to ₹760 and the arithmetic changes completely.

Firm B — "Deccan Cargo Movers", five trucks, two branches, local and intercity

Peak month: 700 inbound enquiries at 3.5 billed minutes (2,450), plus 900 outbound calls at 2 billed minutes (1,800) covering portal callbacks, survey reminders, quote follow-ups, the evening-before confirmation and the post-delivery check-in. Total 4,250 billed minutes, with two extra concurrent lines so three enquiries never collide on a Saturday.

The off-season version of the same firm: drop both extra lines, 1,900 billed minutes, ₹3,800 of talk time plus ₹2,000 for the number = ₹5,800, a blended ₹3.05. That swing — ₹13,500 in May, ₹5,800 in a slow month — is the actual product here. There is no plan to downgrade and no notice period to serve.

One cash-flow note this firm should plan for: at 4,250 billed minutes, a ₹10,000 first credit load does not last a peak month. After the ₹2,000 number and ₹5,000 Care Plan debits, ₹3,000 of it is talk time — roughly a third of what that month needs. They would load more up front (a ₹20,000 load is billed ₹23,600 with GST) or top up mid-month from ₹500. Nothing is lost either way; at zero balance everything pauses and resumes on top-up.

For reference at the same 4,250 minutes, using published rates and our arithmetic: Aixclerate Business is ₹24,999 plus 2,250 overage minutes at ₹7 = ₹40,749 before the ₹499 concurrency add-on; Trikon is ₹21,250 plus your own carrier's telephony; Botsense Growth is ₹29,750.

Firm C — a 30-branch national network with a franchise model

Central enquiry desk, heavy simultaneous volume, an existing transport management system that holds the job card, the consignment and the crew roster, and a procurement requirement for an uptime SLA.

We would decline this, or take one branch as a pilot. The reasons are in the next section and they are not marketing modesty.

Run your own numbers with the missed call calculator.

Possibly. It depends on which failure is costing you more, and they are different failures.

We are deliberately not putting a salary figure in this section. We could not verify current published salary data for enquiry coordinators at Indian relocation firms while writing this page, and a made-up number is worse than no number. You already know what a competent person costs in your city; put your own figure in the first row.

The honest conclusion is not "replace your coordinator." If you have someone good who knows the trade, the agent is a second pair of hands for the hours and the volumes they cannot cover — nights, Sundays, the third simultaneous caller on a month-end weekend, and the follow-up list that never gets worked. If you have nobody and enquiries ring out to a supervisor holding a wardrobe, that is where an agent changes something material about your week.

A related read if you are weighing this: should I hire a receptionist or use AI.

Six situations where a competitor, a human, or doing nothing serves a packers and movers firm better than we do. The rest of this page is only credible if this section is honest.

1. You already run transport or moving management software

This is our clearest gap. If your enquiries, surveys, quotes, consignments and crew rosters live in a transport management system your office works inside all day, a vendor that writes bookings natively into that system will give you a tighter workflow than we will. We book into a calendar with slot-locking and confirm on WhatsApp, and we write enquiries into a lead sheet. That suits a firm running on a diary, a WhatsApp group and a spreadsheet. It suits you badly if somebody has to retype our enquiries into your system every morning — that is creating work, not removing it. Ask us at contact whether your specific system can be bridged; sometimes it can, and often the honest answer is no.

2. Your work is corporate relocation won through tenders and account managers

If most of your volume comes from company contracts, HR relocation desks and rate agreements rather than inbound calls from individuals, an AI receptionist changes very little for you. The bottleneck in that business is procurement and account management, not the phone. Spend the money elsewhere.

3. You are a national network needing real concurrency and an SLA

Our default is one number and one concurrent line, with extra lines at ₹1,500 per 30 days. That scales to a handful of lines, not to a central contact centre. If you need guaranteed uptime, a support rota, escalation tiers and a contract with penalties, buy from a company that has those things. We are one engineer, which the next point explains.

4. You need proof it worked at a comparable firm

We have no packers and movers case study and no results figures, because founding seats are still open and we have a hard rule against publishing proof we do not have. If you find pages on this topic carrying percentages — enquiries captured, conversions increased — check whether a named firm, a period and a method are attached, and discount them if not. We are not going to match those. If your decision requires evidence from a comparable Indian operator, we cannot give it to you today. What we can offer instead is that you call the demo agent yourself and judge the thing directly rather than judge a screenshot. Start at the pilot page.

5. You want one round monthly number and no arithmetic

A flat ₹9,999 or ₹10,000 a month is easier to approve and easier to forecast than prepaid credits with a ₹10,000 first load, a number recharge, an optional Care Plan and a variable minute count. Our model comes out lower on total cost than every competitor we could price at both volumes above — the tables show where — but it loses on simplicity. If you want one predictable line item and no monthly variance, a flat plan is a defensible choice even at a higher effective rate. Predictability is worth something real.

6. Your volume is genuinely low and you need a number from us

By our arithmetic on published rates, below roughly 667 billed minutes a month Trikon's ₹5/min platform charge comes in under our ₹2/min plus ₹2,000, before their separately billed carrier telephony. If that is your normal month and you cannot point an existing number at us, price both. We would rather tell you now than have you work it out afterwards.

Take this list to us and to everyone else quoting you. The answers separate the vendors faster than the demos do.

1. What is your per-minute rate in rupees, published on a page I can open right now. If the answer is "book a demo", note that they wrote a pricing page without a price on it.
2. Is that rate buyable at my volume, or is it your enterprise floor. Some published Indian "from ₹X" rates live on quote-only tiers — Agni's ₹2/min, for instance, is published as its Enterprise volume rate at 10,000+ minutes, with ₹8/min Starter overage as the buyable entry. Ask which tier the number lives on.
3. Is billing per second or per whole minute. Ours is whole minutes and we say so — a 40-second call bills one minute.
4. What do I pay in month one before a single enquiry is answered. Setup, plan fee, number, minimum load, onboarding, GST.
5. Is telephony included in the per-minute rate, or billed separately by my own carrier. This one line moves the total more than the headline rate does.
6. What does your agent say when a customer asks how much a 2BHK move will cost. Ask for the literal script. Ours refuses to quote and books a survey, under every configuration.
7. What does it say when a customer reports damaged goods or asks about an insurance claim. A vendor whose agent discusses claim outcomes is selling you a liability.
8. How many calls can it answer at once, what does each extra line cost, and can I add and remove lines month to month. A month-end weekend needs this and fixed plans rarely allow it.
9. How fast does it call back a web or portal enquiry. In this trade the answer decides who books the survey.
10. Will it call numbers I did not give you. The only acceptable answer is no.
11. Where do WhatsApp message fees land — on your invoice with a markup, or on my own Meta account. Ours go to your Meta account at zero markup.
12. Is there a minimum monthly volume, a notice period, or an expiry on credits. Ours: no minimum, no lock-in, credits never expire.
13. Every statistic on your website — which client, over what period, measured how. If it cannot be sourced, discount the whole page, including ours.

Related reading: AI receptionist cost in India 2026, AI calling agent price in India 2026, speed to lead in India, and the pricing page.