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For wholesale traders & distributors

An AI order line that knows your customer prices.

Dvaarik answers wholesale order calls, understands noisy multi-item orders in Indian languages, applies the right customer-specific price, sends the WhatsApp bill summary, and writes a clean order for your team. We build it around your trading workflow, live in days.

Setup free for our 10 founding clients — then ₹40,000. Claim a founding seat

THE PROBLEM

Wholesale order calls are not normal customer support

Orders come while the shop is noisy

A customer calls from a market, your staff are billing someone else, and the order gets written half-right. One missed item or wrong quantity becomes a return, argument, or lost customer.

Every customer has a different price

Wholesale is not one public price list. Dealer A, retailer B, and old customer C can all have different rates, credit terms, and discounts.

Stock and substitutes change fast

When a SKU is out, staff have to remember the closest replacement, quote the right price, and keep the order moving without promising unavailable stock.

Bills and order notes get delayed

Phone orders end as scribbles, WhatsApp photos, or memory. The customer wants confirmation immediately; the owner wants a clean order sheet.

WHAT WE BUILD

An order-taking agent tuned to your trading rules

We configure the item names, customer prices, pack sizes, allowed substitutes, escalation rules, and output format before launch.

Multi-item phone orders

The agent listens to long wholesale orders, repeats back item names, quantities, sizes, and packs, then creates a structured order summary.

Per-customer price lists

Customer-specific prices, discounts, minimum quantities, and credit rules are configured into the workflow before launch.

Stock checks and substitutions

The agent can check stock, quote only allowed substitutes, and escalate unusual requests instead of guessing.

WhatsApp bill and confirmation

After the call, the customer gets a WhatsApp summary or bill draft from your own number, and your team sees the same order in the dashboard or sheet.

Telugu, Hindi, English, and Hinglish

Customers can order naturally in their language or code-mixed speech. The dashboard notes stay structured for the business.

Built for real shop noise

We test the order flow against noisy conditions before launch, then tune item names, abbreviations, and confirmation rules from real calls.

FAQ

Questions wholesale owners ask first

A working AI order agent for your phone line and WhatsApp workflow. We load your customer list, item names, pricing rules, stock logic, order format, and escalation rules. The agent takes calls, confirms items and quantities, sends WhatsApp summaries, and writes the order where your team works.

Yes. That is the core wholesale use case. We configure customer-specific rates, discount rules, pack sizes, and minimum quantities. The agent only quotes prices allowed for that customer and escalates anything outside the rule.

Yes. The workflow is designed for multi-item phone orders in Telugu, Hindi, English, and code-mixed speech. The agent repeats the order back before confirming, so the customer can correct item names or quantities immediately.

That depends on your current process. We can write to a Google Sheet, dashboard, CRM, internal API, or send a WhatsApp summary to your billing team. The first launch usually starts with the fastest reliable format, then expands after the order flow is proven.

No. Dvaarik sits before billing: it captures the customer's order cleanly, checks rules, sends confirmation, and passes structured details to your team or system. Your billing software can stay as the source of invoices if that is how you work.

Setup is ₹40,000, currently free for our 10 founding clients in return for the first 3 months of the care plan at the founding rate and an honest case study. Voice usage starts from ₹2/min with simple per-minute billing, chat is ₹2 per customer conversation per day, and a phone number recharge is ₹2,000 per 30 days if we provide the business number.

Make your order line answer every call

Send us your current order format, one sample customer price list, and the language your customers use. We will map the first order workflow before building.

Setup free for our 10 founding clients — then ₹40,000.