01
Capture the product and application
The same machine or supply can be wrong for another application, so the call records both rather than inferring fit from a product name.
Wholesale / industrial · shipped RFQ desk
Dvaarik's industrial configuration captures the product, application, capacity or quantity, company, buyer role, delivery location and timeline, then hands a structured RFQ to the sales team. At ₹2/min, 120 five-minute calls are about ₹1,200/month in voice usage.
Product configuration and public price checked 15 Aug 2026.
Dvaarik's RFQ Desk uses Machines, Buyers and a Spec sheet. The current shape does not add Bookings, Calendar, Staff or Payments because its milestone is quotation sent, not checkout.
01
The same machine or supply can be wrong for another application, so the call records both rather than inferring fit from a product name.
02
A quotation needs the required throughput, quantity or specification before the sales engineer can price it.
03
Company, buyer role and delivery location distinguish a serious commercial enquiry from a generic price request.
04
The agent records requirement timing and payment terms when discussed, then promises only that the team will prepare a quotation.
Shipped configuration · read 15 Aug 2026
Dvaarik provisions the RFQ Desk shape for the backend key b2b_industrial. The configured job is to qualify: a business enquiry becomes a quotation lead; nothing is scheduled or paid inside the dashboard
| Configuration | Shipped value |
|---|---|
| Vertical key | b2b_industrial |
| Dashboard shape | RFQ Desk |
| Trade nouns | Bookings · Machines · Staff · Buyers · Spec sheet |
| Shape-specific pages | Customers · Services |
| Pages every vertical receives | Overview · Calls · Conversations · Leads · Outbound · WhatsApp · Instagram · Campaigns · Widget · Agent · Voice · Knowledge · Billing · Settings |
The Manufacturing / Industrial dashboard adds Customers, Services to the fourteen universal platform pages. The same registry also changes the owner-facing vocabulary: Bookings become Bookings, Services become Machines, Staff become Staff, Customers become Buyers, Brochure become Spec sheet. The page list and words are derived on each request rather than being a marketing-only template.
Ask-on-call budget
5 CALL MINUTES
The RFQ flow asks the product and application, capacity or quantity, buyer company and role, delivery location, and requirement timeline. The call ends with a quotation handoff, not checkout.
Column-only fields do not force another spoken question. Post-call extraction can still populate a field when the caller volunteers the information naturally.
| Lead field | Capture behaviour |
|---|---|
| Product and application | Asked because the same machine or material can serve different jobs. |
| Capacity or quantity | Asked so the sales team can size the quotation. |
| Company and buyer role | Asked to distinguish an owner, purchase manager, and general enquiry. |
| Delivery location | Asked because supply and freight depend on it. |
| Requirement timeline | Asked to separate a live purchase from quote collection. |
| Payment terms | Extracted when the buyer raises credit or payment expectations. |
The Manufacturing / Industrial intake record names Product and application, Capacity or quantity, Company and buyer role, Delivery location, Requirement timeline, Payment terms. Spoken questions use the stated CALL MINUTES budget; extraction-only columns preserve useful details without turning every call into an interrogation.
Vertical scoring rubric
Industrial scoring measures the exact product and quantity, supply fit, price and payment terms, delivery location and timeline, and whether the buyer has a live requirement or is only collecting quotations.
Worked monthly voice cost · 15 Aug 2026
At Dvaarik's ₹2/min direct voice rate, 120 calls a month averaging 5 billed minutes each would use 600minutes and cost about ₹1,200/month in voice usage (120 × 5 × ₹2), with the call-volume assumption and rate read on 15 Aug 2026.
Dvaarik bills whole minutes rounded up. The worked amount excludes a phone line and optional recurring channel plans, so the number is a voice-usage equivalent rather than a bundled quote.
Read the full pricing scopeThe wholesale page no longer claims a cart, checkout, customer-specific price engine, stock substitution or in-dashboard payment workflow that the RFQ shape does not ship.
The industrial agent does not invent a price, capacity, certification, or delivery date.
The industrial workflow treats a quotation as a lead stage rather than a booking or paid order.
The industrial rubric scores supply fit, quantity, commercial terms, delivery and live timing rather than call sentiment.
Dvaarik's answers below restate the shipped workflow, lead capture, scoring basis and price assumptions without adding features outside the current vertical configuration.
The current b2b_industrial vertical uses an RFQ Desk. Dvaarik captures enough product, application, quantity, buyer, location and timing detail for a human quotation; it does not claim to complete checkout inside this shape.
The RFQ record captures product and application, capacity or quantity, company and buyer role, delivery location, requirement timeline, and payment terms when discussed.
At ₹2/min, 120 calls averaging five billed minutes use 600 voice minutes and cost about ₹1,200/month in voice usage, excluding the phone line and optional channels.