Where does AI reception fit in an MSP portfolio?
Offer after-hours answering, call qualification, appointment booking and missed-call recovery next to connectivity, support and unified communications. Add WhatsApp, Instagram or the website widget where a client needs digital intake.
How do capacity limits work?
A new partner starts with a 25-client cap and 5 concurrent calls. Client telephony uses explicit channels: one phone package supports one simultaneous call, and additional channels add capacity. Ask Dvaarik to review larger limits before a rollout.
How can the reseller package revenue?
Combine a one-time configuration fee, a monthly managed-service fee and a usage allowance. Set the client voice rate by grade and invoice through your existing process; Dvaarik deducts wholesale usage from the shared partner wallet.
What geographic limits should sales teams disclose?
Dvaarik issues +91 phone numbers today, not local numbers in every market. Web voice, WhatsApp, Instagram and the widget work globally. Make the channel distinction explicit in proposals for overseas clients.