Plumber & Electrician AI Calls India: ₹2/min

Every rupee that can leave your account, in one table. These are our own published figures.

What there is not

• No monthly platform or SaaS subscription.
• No per-seat fee, so putting your brother, your wife or a site supervisor on the account costs nothing extra.
• No minimum monthly minutes. A slow month bills like a slow month.
• No annual contract on usage. Credits never expire, and at zero balance everything pauses gracefully rather than failing badly.

Month one, with nothing hidden

The founding offer has a real floor, and it is better seen now than in a payment request. Your first credit load is ₹10,000 — billed ₹11,800 with GST — and everything comes out of that single balance:

Without the optional second line the standard month-1 debits are ₹2,000 plus ₹5,000, leaving roughly ₹3,000 for talk time. With the second line, ₹1,500 buys 750 billed minutes at ₹2/min. A two-van month in the worked example below uses 1,300 billed minutes, so a busy first month will run short by roughly ₹1,100 of talk time and need a top-up. Top-ups start at ₹500. Loading ₹10,000 to begin and ₹1,500 mid-month makes month one ₹11,500 ex-GST, or ₹13,570 as billed with 18% GST added.

We would rather you read that here than discover it in week three. Full terms are on the pricing page.

Most AI receptionist pages written for service businesses assume the owner chose not to answer. In this trade the owner usually could not.

A plumber with both hands inside a drain trap cannot take a call. An electrician standing on a ladder at a distribution board with the main switch off, gloves on, torch in his teeth, cannot take a call. Neither can someone in a crawl space, under a sink, halfway through a core drill, or with a customer's floor open. The phone is in the pocket of a pair of overalls, ringing, and answering it means stopping work, cleaning hands, and letting the current job run long. That is not a discipline problem and no amount of trying harder fixes it.

The part that costs the job

The second mechanism is what happens on the caller's end. When a pipe bursts at 9pm or a board trips and the whole flat goes dark, the caller is not shortlisting. They open Google Maps or a directory listing, tap the first number, and if nobody picks up they tap the next one. Nothing obliges an emergency caller to wait for a callback when the next listing is one tap away. The job goes to whoever answers, not to whoever is better at the work — and the better tradesman loses precisely because he is currently doing the work.

We are not going to attach a percentage to that, because we have no sourced figure for how many Indian emergency callers move on after one unanswered ring, and an invented one would make this page worthless. The mechanism is enough on its own, and you already know your own version of it.

Two details make the loss worse than it looks:

• A missed-call log gives you a number and nothing else. No address, no fault description, no idea whether it was a ten-minute washer change or a full rewiring quote, and no idea whether it is still live by the time you call back at 8pm.
• A second caller who hits an engaged tone may leave no record at all. Whether a call to a busy line reaches you later as a missed-call alert depends on your operator and on whether you have that service — we cannot tell you what yours does. Where it does not, you never learn the call happened.

What answering actually requires

So the requirement is not clever conversation. It is: something picks up on the first ring, in the caller's own language, says the name of your business, finds out whether this is an emergency or a quote, takes the address properly, offers a slot you have made available, and puts a structured note in front of you before you have climbed down the ladder.

That is the job. The rest of this page is what it costs and where it stops.

The generic versions of this problem are covered in your phone is busy and customers are leaving, business calls after hours in India and solo business owner who cannot answer calls.

One scenario, set against fourteen named vendors. Scenario: 400 inbound calls averaging 2.5 billed minutes, plus 150 outbound quote follow-ups and callbacks averaging 2 billed minutes. Total 550 handled calls and 1,300 billed minutes in one month.

Those volumes are a scenario we chose so the arithmetic is checkable — they are not measured data about Indian plumbing or electrical firms. We have no such survey and will not invent one. Put your own call count and average call length through the same formula.

Every competitor figure below traces to a rate published on that vendor's own page and recorded in our internal price ledger on 21 Jul 2026. Where a monthly total appears for a competitor, it is our arithmetic from their published plan price, included minutes and overage rate — not a quote from them. Where a total cannot be worked out honestly, the cell says so instead of guessing. Pricing in this market moves within weeks, so re-check any figure before you decide on it.

How to read that table without being misled by it

Four warnings, one of them against us.

Against us: our ₹6,100 includes a phone number, and Trikon's ₹6,500 explicitly does not — their carrier bill sits on top of it. Read straight, we are ₹400 apart on a month, which is nothing. Read properly, the comparison depends on what your carrier charges, and we do not know that. Separately, if you point a number you already own at us and your operator supports the forwarding involved, our ₹2,000 disappears and the same month is ₹4,100, or ₹7.45 a call. That is the single biggest lever on this page and it costs you nothing to check.

On the lowest advertised numbers: several of the lowest headline rates above sit behind conditions published on the vendors' own pages. Agni's ₹2/min is their quote-only Enterprise volume rate at 10,000+ minutes, while the buyable entry is ₹2,999/month with ₹8/min overage. HuskyVoice's ₹4/min is published only as enterprise volume pricing, not as an entry rate. Scalify's ₹0.40/min is a self-labelled estimate sitting on top of a ₹15,000/month plan with a 10,000-minute monthly minimum. We are not calling any of them misleading, and we are not claiming to be the cheapest in India — we do not know that and neither does anyone else. Our claim is narrower and checkable: ₹2/min from the very first minute, no subscription, no minimum volume, no lock-in.

On GST: Dvaarik, Agni and VaniAgent all publish prices exclusive of 18% GST, and MyOperator states GST is applicable on top of its published plan prices, so those rows are directly comparable. On Botsense's page we looked for a GST statement and found none. We have not verified GST treatment on every other page in the table, so ask before you compare.

On third-party numbers: several vendors in this market publish tables of each other's prices, and some of those figures contradict what the named vendor publishes about itself. Nothing above is sourced from a rival's comparison page, and you should apply that same rule to any table someone puts in front of you.

A broader version of this comparison, kept current, is in our AI voice agent price index and in AI calling agent price in India 2026.

Three sizes of the same business, on identical terms. The only thing that changes is volume and how many calls can be answered at once. The four volume rows are chosen illustrations, not measured industry figures; the prices under them are ours and are exact.

The honest reading of that table is the direction of the last row. The blended rate is ₹5.51 for one van and ₹3.75 for four — not ₹2 in any of the three. The gap is the ₹2,000 monthly number charge, which is fixed and therefore hurts the smallest operator most. Anyone who tells you a pay-as-you-go rate is your real cost without showing you the fixed line is selling, not explaining.

The two-van year

Twelve months at ₹6,100, plus the Care Plan for founding months one to three:

One honest wrinkle in that arithmetic: the number and line charges run per 30 days, and a calendar year holds about 12.2 of those cycles, not 12. We have used 12 for readability, so treat the annual figures as a slight underestimate rather than a ceiling.

Across the year that is 15,600 billed minutes, so the true blended rate is ₹5.65 per billed minute in year one and ₹4.69 in year two. Again, not ₹2.

If you point an existing number at us and your operator supports it, the ₹24,000 of annual number recharges disappears and year two becomes ₹49,200 for 15,600 billed minutes — ₹3.15 per billed minute, which is close to the headline once you are only paying for talk time and the second line.

So the plain advice: if the mobile number on your van, your JustDial listing and your Google Business Profile already works and customers already have it, ask us and your operator whether it can be pointed at us. Where it can, you will pay roughly a third less. If you need us to supply a number, budget ₹2,000 per 30 days as a fixed line and stop thinking of yourself as a ₹2/min customer, because you are not one until your volume is high enough for that charge to vanish into the average.

You can run your own version of this on the missed-call calculator.

Described mechanically, with no performance claims attached. All names below are invented.

1. Answers on the first ring, including at 11pm

The agent picks up, names your business, and works a script you approve. It handles all 22 scheduled Indian languages plus English and code-mixed Hinglish, Tenglish and Tanglish, switching mid-sentence rather than asking a panicking caller to press 1 for a language. Those languages are all on the ₹2/min rate.

> Caller: Bathroom mein paani bhar gaya, pipe phat gaya hai. > Agent: This is Ganesh Plumbing Works. Is the water still running right now, or have you been able to shut it off. > Caller: Still running. > Agent: Understood, I am marking this as an emergency and Ganesh will see it immediately. Give me the flat number, building name and nearest landmark, and a number to call back on.

2. Sorts an emergency from a quote request before it reaches you

This is the whole value in this trade. The two jobs are not comparable and they should not arrive in the same shape. The agent asks the questions you configure — is it still leaking, is there water near a socket or a board, is the power off, is anyone without electricity, is the property occupied — and tags the call accordingly. Emergencies route immediately on your escalation rules. Quotes and non-urgent work get slotted.

3. Takes the address the way a driver needs it, not the way a form wants it

A wrong address costs you a wasted trip. The agent collects the full address with building name and nearest landmark, floor and whether there is a lift, parking access for the van, gate or society entry rules, who will be present, and a callback number it reads back to confirm. That arrives as a structured note before anyone gets in the vehicle.

4. Captures the fault in the caller's own words

Not a diagnosis — a description. What is happening, since when, what the caller has already tried, whether the property is under an existing AMC or a warranty on previous work, whether it is a repeat visit to a job you have already done. That last flag matters, because a repeat visit is a call you probably want to take yourself.

5. States your published prices, and only those

If you give it a list of fixed published charges — a standard callout fee, an after-hours callout fee, a standard tap or MCB replacement — it will state those exactly as written. It does not estimate anything that is not on the list. An after-hours callout charge stated up front on the call is also the cleanest way to let a 1am caller decide for themselves whether it is really an emergency.

6. Calls back your own quoted customers before they go cold

A bathroom rework or a house rewiring quote that goes quiet is the standard leak in this trade, and chasing it competes with paid work. You supply the list from your own records. The agent calls within the hours you set, names your business, says why it is calling, and books a follow-up or logs the outcome as call-back, not interested, or no answer.

The rule that is not negotiable: we call only your own customers and your own enquiries. No purchased lists, no scraped numbers, no cold databases, ever. Anyone who says stop is marked and not called again by that campaign. See outbound calls.

7. Chases the ad enquiry within about 60 seconds

If you run Google or Meta ads for plumbing or electrical work, the agent can call a new form fill back within roughly a minute. That is a different job from answering the phone, and it is covered properly in speed to lead and ad leads going cold.

8. Takes a deposit where a no-show costs you a day

For scheduled installation or rewiring work, the agent can send a payment link mid-conversation and confirm the slot on receipt. We take no commission on what you collect. See payments.

9. Confirms and reminds on WhatsApp

Slot confirmations and morning-of reminders go from your own WhatsApp number. Those message fees are billed by Meta directly to your own Meta account, with zero markup from us.

We are not going to tell you what any of this does to your booking rate or your win rate on emergency calls. We do not have those figures for Indian trade businesses and we will not borrow someone else's unsourced ones. Measure it over one quarter — that is the only number worth having.

This trade has a real safety dimension, and an AI receptionist that improvises around it is a liability rather than an asset. So the boundaries are hard-coded, not left to the model's judgement.

The gas and live-electrical case specifically

If a caller reports a gas smell, the agent does not treat it as a booking. It says the fixed sentence you configured — typically some version of stop, leave the area, and call your gas supplier's emergency line on the number you have given it — and it routes to you at the same time. It does not offer a slot instead, and it does not ask three more qualifying questions first.

The same shape applies to a live electrical hazard: a fixed sentence, immediate routing, no improvisation, no walking anyone through anything. We are not publishing a specific emergency number on this page because the right one depends on your gas supplier and your locality, and inventing one would be worse than useless.

The wording of every one of those sentences is yours to write and yours to sign off. What is not configurable is whether the agent can invent a diagnosis or improvise safety advice. It cannot, under any configuration you can buy from us.

On licensing and compliance questions

Callers sometimes ask whether your electrician is licensed, whether the work will be certified, or whether it meets a local requirement. The agent states only what you have written down as fact about your own business. It does not interpret regulations, it does not answer for a licensing authority, and where it has no configured answer it says so and routes the question to you. That is less impressive on a demo and considerably safer on a live line.

Usually the most valuable question on this page, because it moves your effective rate by more than any headline rate does.

There are two routes, and they cost different amounts.

On the two-van month worked above, that is the difference between ₹6,100 and ₹4,100, or between ₹11.09 and ₹7.45 per handled call. Over a year it is ₹24,000.

The honest caveat, and it is not a small one: whether you can conditionally forward a personal mobile — on busy, on no answer, or always — and what that forwarding costs, depends on your telecom operator and your plan, not on us. We cannot promise the route works on your connection before we have seen it. Tell us your operator when you ask and we will tell you what is possible rather than guessing on a web page. The general question of numbers is covered in virtual phone number for business in India.

How many calls can it take at once?

One per concurrent line. The default ₹2,000 recharge includes one line; each extra is ₹1,500 per 30 days.

The rough mapping for this trade is one line for a solo operator, two for two vans, three or four for a firm with an office and several crews. It is rough because concurrency is driven by how often two people ring you in the same ninety seconds, not by how many vehicles you own — a single van doing emergency work in one dense locality can need two lines while three vans on scheduled installations rarely do.

The reason it matters is the mechanism from earlier: with one line, a second simultaneous caller gets an engaged tone, and depending on your operator and whether you have a missed-call alert service, that engaged tone may leave no record at all. Where it does not, you never learn the job existed. Because lines are charged per 30 days rather than committed annually, you can add one for a monsoon month and drop it afterwards.

Usually yes on the money at the volumes above, but the comparison deserves an honest treatment rather than a flattering one.

We are not publishing a salary figure here. What an office assistant costs a plumbing or electrical business varies enormously between a metro and a district town, self-reported salary data skews toward organised metro employers, and we could not verify a figure specific to this trade. An invented number would make the whole comparison worthless. So take what you actually pay, or would pay, add PF, ESI and bonus where applicable, add the cost of cover during leave, and set that annual figure against the ₹73,200 in the year-two table above. That subtraction takes a minute and it is yours, not ours.

What we can compare without inventing anything is what each option does.

The honest conclusion is not that you should stop employing anyone. These two are poor substitutes and good complements. A person is most valuable on the angry repeat-visit call and on coordinating crews in real time. The agent is most valuable on the second line at 11am, at 2am on a Sunday, and on the quote list nobody will otherwise work through.

The generic version of this argument is in AI receptionist vs a human answering service and should I hire a receptionist or use AI.

The rest of this page is only credible if this section is honest.

1. You run field-service or dispatch software

This is our clearest gap. If your jobs live in a field-service or dispatch system that assigns technicians, tracks van routes and holds a service history per property, we have no integration with it. Our booking is calendar and WhatsApp based with slot-locking. That fits a business running on a WhatsApp group, a diary and a shared Google Calendar. It fits badly if someone has to retype every booking out of our calendar and into your dispatch system, because then we have created work rather than removed it. Buy from a vendor that integrates with what you already run.

2. Your volume is genuinely small

The one-van month above blends to ₹5.51 a billed minute because of the fixed ₹2,000 number charge. If you take fifty calls a month, that charge dominates everything and our headline rate stops meaning much to you. Either point an existing number at us so it disappears — if your operator allows it — or accept that a low-volume month with us is priced like a low-volume month.

3. You need heavy simultaneous capacity with an SLA

Our default is one number and one concurrent line, with extras at ₹1,500 per 30 days. That scales to a handful of lines, not to a call centre. If a monsoon night means ten calls landing at once across four localities with an uptime guarantee attached, buy from a company with a support rota. We are one engineer.

4. You want to see proof it worked at a business like yours

We have no plumbing or electrical case study and no published outcome figures, because founding seats are still open and we have a hard rule against publishing proof we do not have. This page has no testimonials and no percentages, and at the point of decision that is a real disadvantage. The only counter we have is that you can call the live demo agent yourself and judge the thing directly instead of judging a screenshot. Try it from the pilot page.

5. You want one round monthly number and no arithmetic

A flat monthly plan is easier to approve and easier to forecast than prepaid credits with a ₹10,000 first load, a number recharge, a second line and a Care Plan. Our model wins on total cost at the volumes worked above and loses on cognitive simplicity. If you want a single fixed line item with zero variability, a flat plan is a legitimate choice even at a higher effective rate. Predictability has a price and it is fine to pay it.

The questions to take to us and to everyone else

1. What is your per-minute rate in rupees, on a page I can read, and does it apply from the first minute or only above a volume threshold. Several of the lowest published "from ₹X/min" rates in the table above are volume-gated or sit on top of a plan.
2. Is there a monthly plan I must buy before that rate applies to me, and what does it cost. Six of the fourteen named vendors above require one, and for one more nothing published says either way.
3. What is your minimum monthly volume or commitment. One vendor's published minimum engagement is nearly eight times a two-van month.
4. Is billing per second or per whole minute. Ours is whole minutes and we say so. Short emergency calls round up.
5. Is the phone number included, billed separately, or do I bring my own carrier. This one answer moves the effective rate more than the headline rate does.
6. What does month one cost before a single call is answered — setup, plan fee, number, onboarding, minimum load.
7. Are your prices inclusive or exclusive of GST. Several India pages do not say.
8. What exactly does it say when a caller reports sparking wires or a gas smell. Ask for the literal sentence. Any agent that improvises here is a liability on a trade line.
9. How many calls can it answer at once, what does each extra line cost, and can I add and remove one month to month.
10. Does it write into my dispatch software, or into a calendar. Ask for the specific system name.
11. Where do WhatsApp message fees land — on your invoice with a markup, or on my own Meta account.
12. Will you ever call numbers I did not give you. The only acceptable answer is no.
13. Every statistic on your website — which business, over what period, measured how. If it cannot be sourced, discount the page. That test applies to this page too.

More context in best AI voice agent platforms in India 2026, what an AI receptionist costs in India and the FAQ.