AI Sales Agent India: ₹2/min, No Cold Lists

Score them on four things before you look at any demo: whether the per-minute rate is published where you can read it without a sales call, whether that rate needs a monthly plan or a volume minimum to unlock, whether the agent handles the languages your customers actually open with, and whether the vendor will tell you when you are too small to need them. On published evidence read on 21 Jul 2026, Trikon (₹5/min) and ConnectAI (₹4/min plus a ₹800/month subscription) publish openly; SquadStack publishes no rupee figure at all and quotes after a discovery call; Sarvam publishes no per-minute rate for its conversational agents. Dvaarik is ₹2/min with no subscription and no minimum volume — but we are a build-it-for-you studio, not a self-serve tool, so if you want to configure an agent yourself tonight, one of the self-serve platforms is a better fit and we will say so.

We are not lawyers and nothing here is legal advice, so check anything binding with your own advisor. What we can tell you is how we operate, which is the part that usually decides the answer: the agent calls only people who contacted your business first, it states your business name and the enquiry it is replying to in the opening line, it never claims to be a named human, it stays inside permitted calling hours, and it stops and marks the record permanently when someone asks not to be called again. As we read the rules — and that is our reading of the primary text, not a ruling — the risk in Indian outbound calling sits almost entirely with unsolicited dialling of lists the recipient never opted into, which is exactly the thing we decline to do. We have written up what we understand of the rules, with the sources we relied on, in is AI calling legal in India.

No. Outbound and inbound both bill at ₹2 per minute from the same prepaid credit balance, with whole-minute billing, so a 1 minute 10 second call counts as 2 minutes. There is no outbound plan, no per-seat licence and no dialler add-on. This is worth checking on any vendor you compare, because several Indian platforms reserve their lowest advertised rate for volume or for a tier you cannot buy self-serve: Agni's rate card puts ₹2/min on quote-only Enterprise at 10,000+ minutes while the buyable entry plan is ₹2,999/month with ₹8/min overage, and HuskyVoice's ₹4/min is published as enterprise volume pricing rather than an entry rate. Both checked 21 Jul 2026.

As illustrative arithmetic rather than an observed result: 500 lead callbacks at roughly 2 minutes of talk time each is about 1,000 minutes, which at ₹2/min is ₹2,000 of voice usage. If we supply the phone number, add the ₹2,000 per 30 days recharge, auto-debited from the same credits. In the first three months the ₹5,000/month Care Plan at the founding rate is also debited from that balance, so plan for roughly ₹9,000 a month during that window and about ₹4,000 a month once the Care Plan becomes optional from month four. Setup is ₹40,000 and is currently free for our 10 founding clients, in return for the Care Plan for the first three months and an honest testimonial plus a short case study after go-live. All prices exclude GST; 18% is added when you load credits.

Outbound calls bill at ₹2 per minute, the same permanent rate as inbound, from one prepaid credit balance — there is no separate outbound plan or per-seat licence. Billing is by whole minute, so a 1 minute 10 second call counts as 2 minutes. As illustrative arithmetic, not an observed result: 300 fresh leads a month at roughly 2 minutes of talk time each is about 600 minutes, or ₹1,200 in voice usage. If we supply the phone number, add the ₹2,000 per 30 days number recharge, auto-debited from the same credits. Full breakdown on pricing.

No. Dvaarik outbound calls go only to your own leads and enquiries — Meta and Google lead forms, website enquiries, missed calls on your own number, past customers, your own CRM records. We do not dial purchased or scraped lists, we respect calling hours, and the agent identifies your business at the start of every call. If your plan depends on cold-dialling a bought database, we are honestly not the right vendor for you.

Plan for a ₹10,000 minimum first credit load, which is the only opening payment for a founding client. From that balance, month one debits ₹2,000 for the number recharge and ₹5,000 for the Care Plan at the founding rate, leaving roughly ₹3,000 for actual call usage — about 1,500 minutes at ₹2/min across both directions combined. The ₹40,000 setup fee is currently free for our 10 founding clients, in return for the Care Plan for the first three months and an honest testimonial after go-live. Credits never expire, and top-ups start from ₹500.

An unanswered lead is not dropped — we agree a retry pattern with you before launch, typically a small number of spaced attempts across different times of day, all inside permitted calling hours. After the attempts are exhausted the agent stops calling and switches the follow-up to WhatsApp, so the lead still gets a message with your details and a way to reply. You set the ceiling on attempts, because the difference between persistent and irritating is a judgement about your own customers. The mechanics are on outbound calling.

Probably not yet, and this is the case where we will say so. At 20 leads and roughly 2 minutes each, your voice usage is around 40 minutes, or ₹80 a month — the fixed costs (₹5,000 Care Plan in the first three months, plus the ₹2,000 per 30 days number recharge if we supply the number) dominate completely, and you could realistically call 20 people yourself. Outbound earns its place when the volume genuinely outruns a human, or when leads arrive after hours and go cold overnight. If your real leak is unanswered incoming calls rather than uncalled leads, start with inbound only and skip outbound entirely.

It can complete a transaction when the transaction is small and well-defined — the agent can send a UPI payment link mid-conversation, take a booking deposit, or confirm a slot, all with no commission on your money. What it does not do is negotiate, discount, or push a high-value decision; for anything expensive or contested the agent qualifies, captures the answers, and hands the caller to you with the context already written down. Treat it as the layer that removes low-value calls from your day, not as a replacement for the conversation that actually needs you.

You choose the default, and the agent switches when the person answers in something else. It handles 22 scheduled Indian languages plus Hinglish, Tenglish and Tanglish code-mixing, and most world languages, so a Hyderabad lead who opens in Telugu and slides into English mid-sentence is followed, not restarted. One sensible way to configure it is to key the opening language off a field in the lead form or the lead's city, then let the agent adapt live — we set that up with you before launch. More on multilingual handling.

The agent states your business name in the first line and says why it is calling — usually referencing the specific enquiry the person just submitted, so the call is a reply to something they asked for rather than an unsolicited dial. It does not pretend to be a named human, it respects permitted calling hours, and it stops and marks the record when someone asks not to be contacted again. Rules around outbound calling in India are worth reading before you launch any campaign, and we have written up what we understand of them in is AI calling legal in India — for anything binding, check with your own advisor.