Physio Clinic AI Receptionist India: ₹2/min

Every line that can debit your account, in one table. These are Dvaarik's own published figures.

What is not on that list

• No monthly platform or software subscription.
• No per-therapist or per-seat fee.
• No minimum monthly volume and no annual contract on usage.
• No charge to add another agent type later. Inbound answering, outbound recall, WhatsApp and payments all draw from the same credit balance.

The month-one arithmetic, in full

The founding offer has a real floor, and it is better seen here than on an invoice. Taking the free build as a founding client, your first ₹10,000 credit load is consumed like this:

So your real month-one outlay is ₹10,000 of credits, billed ₹11,800 with GST — not ₹1,040 of call time. Months two and three debit the same ₹2,000 number recharge and ₹5,000 Care Plan from the same balance, which is why the founding period costs about ₹8,040 a month at this volume. From month four the Care Plan becomes optional, and the same clinic pays ₹1,040 of talk time plus ₹2,000 for the number — ₹3,040 a month.

The honest reading of those two numbers: Dvaarik is expensive per minute at low volume, because the ₹2,000 number charge is fixed and does not care how little you call. If you already have a working clinic number you want answered, that ₹2,000 disappears and the rate is ₹2.00 flat. Full terms are on the pricing page.

This section contains no statistics, because no sourced Indian physiotherapy drop-off or no-show figure was available while writing this page. What follows is mechanism — how the money moves — and you can put your own clinic's numbers into it.

The unit of sale is a course, not a visit

A physiotherapy patient is usually prescribed a block of sessions across several weeks rather than one appointment. Whether your protocol is six sessions, twelve, or ongoing maintenance, the commercial consequence is the same: one new patient represents a run of scheduled slots, not a single fee. A patient who stops after session four of ten does not cost you one missed appointment. They cost you the remaining sessions, and they take the slot's future occupancy with them.

The person who should chase that is holding a patient's leg

In a single-therapist or two-therapist clinic, the therapist is also the front desk. Hands are physically on a patient for the length of every session, and modality setup, positioning and payment at the counter fill the gaps. A phone ringing during a session is answered late, badly, or not at all — and a mid-course patient who has quietly stopped coming is not a phone call anyone remembers to make at 8pm.

That is a structural constraint, not a discipline problem, and it is the specific reason an AI receptionist has a different job in physiotherapy than in dentistry. In dentistry the prize is the six-month recall. In physiotherapy the prize is the current course finishing.

The four physio calls, and what each one costs

Whole-minute rounding is real and it works against you on short calls: a 65-second confirmation call bills two minutes.

The only sum that matters

A restart call costs roughly ₹4 to ₹6 of talk time. You know your own per-session fee. Divide your session fee by ₹5 and you have the number of restart calls one recovered session pays for. That is the whole business case, and it is arithmetic you can do without trusting Dvaarik.

What this page will not do is tell you what share of lapsed patients come back. Dvaarik does not have that figure for Indian physiotherapy clinics and will not borrow an unsourced one. Any vendor quoting you a drop-off reduction percentage should be asked which clinics, over what period, measured how. Related reading: customers not showing up.

Every figure in this table was read on the vendor's own page on 21 Jul 2026 and is quoted with the condition attached to it, because in this market the condition is usually the price. Nothing here comes from a search snippet, an AI summary or a rival's comparison page.

Two vendors priced in dollars, listed separately because converting them would invent a number. Retell AI publishes $0.07–$0.31 per minute for voice agents, and that range is the platform stack only — telephony is separate and priced through a country selector. Vapi publishes $0.05 per minute of hosting under a heading that reads "Excludes Model Provider Costs", with speech, language-model and speech-synthesis costs passed through on top. Neither publishes an India rate card, so neither belongs in a rupee table.

How to read that table if you run a physio clinic

Fourteen vendors other than Dvaarik are listed above. Seven of them require a monthly subscription before a single call is answered — ConnectAI, VaniAgent, HuskyVoice.AI, Agni, MyOperator, Aixclerate and Scalify Labs. Three publish no per-minute rate at all — MyOperator, SquadStack and Sarvam AI. And four publish a headline rate that their own page then qualifies: Agni and HuskyVoice.AI with a volume threshold, Scalify Labs with an estimates disclaimer, Dhiyo AI Labs with a "starts at" floor.

Dvaarik's claim is not that ₹2/min is the lowest number in that column — Scalify's headline is lower, and this page is not going to argue with someone else's disclaimer. Dvaarik's claim is about terms: ₹2/min from the very first minute, with no subscription, no minimum volume and no lock-in. A clinic that makes 300 minutes of calls in a slow month pays for 300 minutes. Compare that against a plan with 500 or 2,000 included minutes and ask what happens to the unused ones. See also AI calling agent price in India 2026.

Described mechanically, with no performance claims attached. All clinic and patient names below are invented.

1. Answering, including during sessions and after hours

The agent answers every call, identifies your clinic by name, and works a script you approve. It quotes only what you authorise it to quote — assessment fee, per-session fee, package terms, timings, which conditions you treat, whether you do home visits — and defers anything clinical to you.

> Caller: Do you treat frozen shoulder, and what do you charge. > Agent: This is Ananta Physiotherapy in Kukatpally. Yes, that is one of the conditions our therapists see. The first visit is an assessment, and Dr Rao will advise how many sessions are needed after that. I can offer you an assessment slot on Thursday at 11am or Friday at 5:30pm.

Note what the agent did not do there: it did not say how many sessions a frozen shoulder needs.

2. Booking a whole course into the same weekly slot

Physiotherapy schedules are repeating rather than one-off. Once the therapist sets a course, the agent can book the block — for example Tuesday and Friday at 6pm for four weeks — holding each slot while it confirms, then writing all of them into the calendar and sending one WhatsApp confirmation listing every date. Slot-locking prevents the same time being offered twice while a call is still in progress. More on booking.

3. The same-day missed-session callback

This is the workflow that is specific to physiotherapy, and Dvaarik did not find it priced on any page ranking for this query when the results were checked on 26 Jul 2026. A booked slot goes unattended. The agent calls the patient inside the window where the slot could still be refilled, asks whether they want to move to another time today or later this week, and either rebooks or logs the reason and releases the slot back into availability.

4. The lapsed-course restart call

You supply the list from your own records — patients who were mid-course and stopped. The agent calls within the hours you set, identifies the clinic, states plainly why it is calling, and logs one of four outcomes: booked, call back later, not interested, or no answer. It refers to the course only in general terms. It does not restate the diagnosis, does not argue that the patient needs more sessions, and does not answer "do I really still need this" — that goes back to the therapist. See outbound calls.

Outbound conduct, non-negotiable: Dvaarik agents call only your own patients and enquiries. Never purchased lists, never scraped numbers, never a cold database. The agent identifies your clinic at the start of every outbound call, calling hours are set by you, and a patient who says stop is marked and not called again by that campaign.

5. Package payments and deposits

Where a clinic sells a block of sessions, the agent can send a payment link during the conversation and confirm the booking once payment lands. Dvaarik takes no commission on what you collect. See payments.

6. Reminders on your own WhatsApp number

Reminders go out on WhatsApp from your own number, with a voice reminder call as an option for patients who do not use WhatsApp. WhatsApp message fees are billed by Meta directly to your own Meta account with zero markup from Dvaarik — see WhatsApp Business API cost in India.

All three clinics are invented and sized to be realistic rather than flattering. Minutes are billed minutes, meaning each call is already rounded up to the next whole minute, and all talk time is priced at the ₹2/min Bharat Standard rate.

Clinic A — "Ananta Physiotherapy", one therapist, two treatment tables

Read the blended row honestly: at this volume the ₹2/min headline is not the whole story, because the fixed ₹2,000 number charge dominates. If you point an existing clinic number at Dvaarik instead, the month-4 cost is ₹1,040 and the blended rate is ₹2.00.

Clinic B — "Setu Physio & Rehab", three therapists, one location

For context on the same 1,600 minutes elsewhere, using each vendor's own published figures read on 21 Jul 2026: Aixclerate Business is ₹24,999 a month for 2,000 included minutes; MyOperator's SUV AI Voice is ₹10,000 a month for 2,000 included minutes plus a ₹20,000 one-time onboarding fee and annual billing; Agni's Scale plan is ₹12,999 a month for 2,500 included minutes. Those plans include allowances this clinic would not fully use, and that is exactly the trade — a plan buys certainty, usage billing buys the unused minutes back.

Clinic C — "Prabha Rehab", four branches with a shared call centre and an existing rehab EMR

Dvaarik would decline this one, or take a single branch as a pilot. The reasons are in the section below, and they are not modesty.

Run your own volumes through the missed call calculator.

Price is one question. This is the other one, and it deserves a written answer rather than a reassuring one.

Dvaarik's agent gives no clinical advice of any kind, for any client, under any configuration. It does not assess a symptom, does not grade severity, does not suggest, modify or explain an exercise, does not comment on whether pain after a session is normal, and does not discuss medication. That is not a setting you can switch on.

On the law: this page is not going to cite a statute governing physiotherapy scope of practice in India, because no such source was verified while writing it, and citing an unread regulation is exactly the failure mode this site refuses. The position Dvaarik works from across healthcare clients, with its sources, is set out on the dental clinic page — India's Telemedicine Practice Guidelines, framed for registered medical practitioners under the Indian Medical Council Act, 1956, do not, as Dvaarik reads them, permit an artificial-intelligence or machine-learning platform to counsel or prescribe. That reading is published there with its sources; it was not re-verified for this page. Whether those guidelines bind physiotherapy practice specifically is not something Dvaarik can state. The boundary is applied to every healthcare client regardless, by choice. Take your own legal advice before relying on any vendor's compliance page, including this one.

What that means on a real call

Illustrative handling, invented patient:

> Caller: After yesterday's session my back is much worse, should I stop the exercises. > Agent: I am not able to give any advice about that. I am noting exactly what you have told me and alerting Dr Rao now, and I can also connect you to the clinic's direct line. Is this the best number for the therapist to call you back on.

You choose the escalation number, the after-hours rule and the exact wording of the refusal. What is not configurable is whether the agent can advise clinically. It cannot.

If your clinic has no dedicated receptionist — the therapist, or an attendant helping with modality setup, answers the phone between patients — then the honest comparison is not "AI instead of a receptionist" but "AI instead of nobody". Dvaarik has no survey of how common that arrangement is in Indian physiotherapy and will not invent a share.

Where a salary comparison is relevant, here is the only figure Dvaarik has verified, with its sample size, because a salary figure without a sample size is not evidence:

Treat the ₹13,003 cautiously. Twenty-five self-reported salaries skews toward metro and organised employers, and your real cost in Hyderabad differs from your real cost in Paloncha.

The conclusion is not "replace your front desk". These two are poor substitutes and good complements. A person is most valuable with the patient standing in front of them. The agent is most valuable at 9:40pm, during the 6pm rush when two calls land at once, and on the lapsed-course list that nobody will ever get around to working.

Five situations where a competitor, a human, or nothing at all serves a physiotherapy clinic better than Dvaarik does. This section exists because the rest of the page is only credible if this one is honest.

1. Your patients rebook in person as they leave the session

This is the strongest reason a physio clinic might not need this. In a busy practice where every patient books their next slot at the counter before walking out, an AI receptionist adds little on the booking side. It still earns its keep on the after-hours new enquiry and the lapsed-course list — but if neither of those is a live problem for you, the honest answer is that you do not need this yet.

2. You run rehab practice-management or EMR software

Dvaarik has no integration with physiotherapy practice-management, exercise-prescription or EMR systems. Booking is calendar-based, with slot-locking and WhatsApp confirmation. That suits a clinic running on a diary, a WhatsApp group or Google Calendar, and suits you badly if your staff live inside a rehab platform all day. If an attendant would have to retype appointments from a calendar into your system, Dvaarik is creating work rather than removing it. Choose a vendor with the integration.

3. Your practice is home-visit heavy

If most of your revenue is domiciliary physiotherapy, your real constraint is therapist travel and route planning, not call answering. An AI receptionist can take the enquiry and log the address, but it will not solve a routing problem. A scheduling tool built for field visits will help you more.

4. You are a multi-branch chain needing concurrency and an SLA

Dvaarik's default is one number and one concurrent line, with extra lines at ₹1,500 per 30 days. That scales to a few lines, not to a contact centre. MyOperator publishes enterprise tiers; Aixclerate sells additional concurrency as a ₹499 add-on on top of a plan starting at ₹9,999 a month; Retell AI's published pricing includes 20 concurrent calls before it charges for more. If you need real concurrency, a support rota and a written SLA, buy from a company that has those. Dvaarik is one engineer building every agent personally.

5. You need proof before you buy

Dvaarik has no physiotherapy case study and no drop-off or no-show figure, because founding seats are still open on this vertical and this site has a hard rule against publishing proof it does not have. If your decision requires evidence that it worked at a comparable clinic, Dvaarik cannot give you that today. The only counter is that you can call the live demo agent and judge the thing itself rather than a screenshot of a testimonial. That is a real disadvantage and it is better heard here than discovered later.

And one honest note on cost

A flat ₹9,999-a-month plan is easier to approve than prepaid credits with a ₹10,000 first load, a ₹2,000 number recharge and a Care Plan debit. Dvaarik's model wins on total cost at the volumes worked through above and loses on simplicity. Predictability has value, and if your practice manager wants one unchanging line item, a flat plan is a legitimate choice even at a higher effective rate.

Take this list to Dvaarik and to everyone else. The answers separate published prices from quoted ones faster than a demo will.

1. What is your per-minute rate in rupees, on a page I can read without booking a demo. Three of the fourteen vendors listed above publish no per-minute rate at all, and one of those three publishes no rupee figure of any kind.
2. Is that rate available on my first minute, or only above a volume threshold. Ask specifically whether the headline number lives on a quote-only enterprise tier.
3. Is there a monthly plan underneath the per-minute rate. Seven of the fourteen require a subscription before a call is answered.
4. Is billing per second or per whole minute. Dvaarik's is whole-minute, which costs you materially if your calls are short, and this page says so rather than hiding it.
5. What do I pay in month one before a single call is answered. Setup, plan fee, number, minimum load, onboarding, GST.
6. Is the phone number included in the rate, or billed by my own carrier on top. At least one published ₹5/min rate in this market explicitly excludes telephony.
7. What exactly does the agent say when a patient rings to ask whether an exercise should hurt. Ask for the literal script, from every vendor.
8. Will it call patients who stopped attending mid-course, and only from a list I supply. The only acceptable answer to "will you call numbers I did not give you" is no.
9. Does it write into my rehab software or into a calendar. Ask for the specific system name, not the word "integrations".
10. How many calls can it answer at once, and what does each extra line cost per month.
11. Where do WhatsApp message fees land — on your invoice with a markup, or on my own Meta account.
12. Every statistic on your website — which clinics, what period, measured how. If it cannot be sourced, discount the page. That test is the reason this page carries no drop-off percentage.
13. Who builds it, and who fixes it at 9pm when it mishandles a call. A named person is a better answer than a support tier.

The cost, once more, without the argument around it

From ₹2 per billed minute on Bharat Standard covering the 22 scheduled Indian languages and English, whole-minute billing, no subscription, no minimum volume and no lock-in. Add ₹2,000 per 30 days if Dvaarik supplies the number. A single-therapist clinic at 520 billed minutes pays about ₹8,040 a month during the three founding Care Plan months and about ₹3,040 a month from month four; a three-therapist clinic at 1,600 billed minutes pays about ₹11,700 and then about ₹6,700 with a second concurrent line. All prices exclude GST, which is charged at 18% when credits are loaded.

And the line that does not move: the agent books, reminds and routes. It never advises, never assesses and never touches an exercise programme. A patient whose pain is worse after a session belongs with a physiotherapist, not with software.

Tell us your problem — WhatsApp +91 93923 98750 and describe how your clinic's calls are handled today. If a physio agent is a fit, Dvaarik will say so and quote the numbers on this page. If a rehab-software-integrated vendor suits you better, Dvaarik will say that too. You can hear an agent live from the pilot page before speaking to anyone.