Skin Clinic AI Receptionist India: ₹2/min

Take a two-chair skin and hair clinic: one dermatologist consulting six days a week, one therapist running laser and peel sessions, a package-based revenue mix, and paid enquiries arriving from Instagram and Google every day. The agent takes the calls that ring out while both rooms are occupied, the ones that come in after closing, and the outbound follow-ups on your own enquiries. Here is that month, priced at ₹2/min on simple per-minute billing. The volumes are our illustration so that you can see the method — substitute your own and the columns still add up the same way.

That ₹4,160 is usage. Two other lines sit on top, and both come out of the same prepaid credit balance rather than arriving as separate invoices:

• Phone number recharge — ₹2,000 per 30 days. That covers the number plus one concurrent line, auto-debited from credits. If the balance runs short, the number pauses and a top-up resumes it. A second concurrent line is ₹1,500/month and an extra published number — a separate one for the ad campaigns, say — is ₹750/month.
• Care Plan — ₹5,000/month at the founding rate. For founding clients this is required for the first three months and optional from month four. It is debited from the same credits, so in those first three months your balance is funding usage, the number and the Care Plan together. That is the honest trade for the free build, and it belongs in your arithmetic from day one rather than in a footnote.

Founding months one to three: ₹4,160 + ₹2,000 + ₹5,000 = ₹11,160 a month, which is about ₹10 per call handled. From month four, if you drop the Care Plan, the same clinic runs at ₹6,160 a month, or under ₹6 per call. Those are our figures on our own published rates, not a benchmark borrowed from anyone.

The ₹40,000 custom setup is free for our 10 founding clients, in return for the Care Plan at the founding rate for those first three months and an honest testimonial plus a short case study after go-live. You begin with a minimum first credit load of ₹10,000 and top up from ₹500 after that; credits never expire. All prices are quoted exclusive of GST — 18% is added when you load credits, so a ₹10,000 load is billed ₹11,800 (₹10,000 usable plus ₹1,800 GST).

One honest note on that first load, because it matters at this volume. Month one debits ₹2,000 for the number and ₹5,000 for the Care Plan, leaving about ₹3,000, which is roughly 1,500 minutes. A clinic running 2,080 minutes in its first month will top up around ₹1,200 before the month is out. A quieter clinic will not. Either way nothing is billed by surprise: at a zero balance everything pauses gracefully.

Two kinds of page tend to come up when a clinic owner searches this, and it is worth knowing what each one is not telling you. We have not re-run the search results for this page and will not describe them as though we had, so read what follows as a description of the material that exists rather than a report on today's rankings.

The first kind is AI receptionist software written for the American market and sold in dollars. Those pages organise themselves around HIPAA, which is a United States health-privacy law and does not govern a clinic in Hyderabad, Kochi or Indore. An Indian clinic's obligations sit under the Digital Personal Data Protection Act, 2023, and the practical questions that follow from it — what the agent is allowed to ask, where the patient's number is stored, who can delete it — are not the questions a page written for a dermatology practice in Texas is answering. The telephony assumptions differ too: an Indian number, Indian calling-hour norms and code-mixed Hindi or Telugu are not what those products were built around.

The second kind is Indian and genuinely useful, but it is about a different cost — what a treatment costs a patient, or what it costs to set up a skin clinic. Both are legitimate pages. Neither tells a clinic owner what an AI receptionist would cost her.

So the test to apply to any page you land on, including this one, is narrow and checkable. Does it price the calls your clinic actually receives, with the volumes written down so you can substitute your own? Does it show where each competitor figure came from and when it was read? And would the page read exactly the same if you swapped "dermatology" for "dental" — because if it would, nobody has thought about your call mix.

The headline rate and the rate you can buy at are often not the same number in this market, and the gap usually sits in a volume tier: on several of the pages below, the lowest advertised figure attaches to a 10,000-minute month that a two-chair clinic will not reach. Every figure below was read on that vendor's own website on 21 Jul 2026, with the terms attached.

Two vendors a skin clinic may be shown in a pitch publish no rate at all. SquadStack states that its per-minute rate depends on language mix, call complexity, integration depth and engagement scale, and is shared after a discovery call; its entry tier carries a 90-day commitment. Sarvam AI's conversational-agents product page carries no price of any kind — every route is "Contact Us". Neither of those is a criticism, but you cannot compare against a number that does not exist.

Two things worth saying plainly. First, none of the figures above came from a search snippet, an AI summary or a rival's comparison page. We tried all three during collection and each produced at least one number we could not find on the vendor's own site — in one case a monthly plan price that appears nowhere on that vendor's website, and in another a per-minute rate on a vendor's own comparison widget that contradicts that same vendor's rate card (Edesy, in the table above). Rival comparison pages also publish per-minute figures for other companies that those pages themselves label as estimates; we have reproduced none of them. Check the vendor's own page before you sign anything — several rates in this market moved within weeks during collection.

Second, ConnectAI is the vendor on this list built specifically around clinic operations, and it publishes its pricing openly, which several here do not. If you want an off-the-shelf clinic product with a public price and a monthly subscription plus ₹4/min suits you, it belongs on your shortlist and we would rather you knew that. What we do differently is the shape of the deal, not a claim to be the lowest: ₹2/min applies from the first minute with no plan underneath it, and the agent is built around your clinic's own package names, prices and scripts rather than configured inside a template. The maintained board for every vendor we track is the India AI voice agent pricing index.

This is the part of the maths that is specific to aesthetics and absent from generic clinic copy. A dermatology consultation and an elective cosmetic package are two different purchases. The consultation is a small, mostly decided transaction. The package — a course of laser sessions, a peel series, PRP for hair — is considered and discretionary, and it is the kind of purchase a caller compares before she commits to it.

We are not going to put a number on how many clinics she rings or what share of unanswered enquiries are lost. We have no source for either and we are not inventing one. What can be said is structural: an enquiry that is being compared is time-bound, and the clinic that answers with a real price and a real slot is the one that gets the chance to book her. An unanswered ring on that kind of call is not reliably deferred revenue you collect later — it may be gone by the time you call back.

Here is what handling that enquiry end to end costs in credits when it starts as an Instagram DM, which is where a good deal of aesthetic-clinic enquiry traffic begins — check your own channel mix rather than assuming ours.

Eight rupees of credits to make sure a package enquiry reaches a human being who can sell to it. Put your own package price beside that — we do not publish other clinics' fees, so use the number you actually charge for a six-session course — and the ratio answers itself without anyone having to quote an invented conversion rate.

Two boundaries on that flow. The agent calls only your own enquiries: people who filled your ad form, messaged your page, or called you first. It never calls a bought or scraped list, it identifies the clinic at the start of the call, and it respects calling hours. And the callback is a callback, not a close — see the section below on where a human is better.

Generic copy says the AI "answers calls and books appointments". For an aesthetics practice that is not a plan. These are the flows that pay for themselves, roughly in the order we would launch them.

The price enquiry. In the call mix modelled above it is the largest single line, and it is the call a busy therapist is least able to take. The agent answers with your published package prices and session counts exactly as you wrote them, tells the caller what the consultation costs and what happens in it, and offers the next slot. It does not negotiate, it does not quote a range it was not given, and it does not tell anyone what treatment they need.

Speed-to-lead on ad enquiries. A form fill on an Instagram or Google campaign is worth calling back in seconds, not in the evening when someone gets around to the sheet. The Leads agent calls within about 60 seconds of the enquiry landing, qualifies against the questions you approved, books the consultation and writes the lead into a sheet you can watch fill up in real time.

Mid-package session reminders. This is the one most specific to your model. A six-session laser course only earns out if the patient completes it, and the gap between sessions is where a booking quietly lapses. A reminder call plus a WhatsApp message before each due session, with a one-tap reschedule instead of a silent no-show, is a small recurring cost — at the 320 reminder calls in the model above, ₹640 of credits — against sessions that are already sold.

Deposits on booked procedure slots. A blocked laser slot that nobody shows up for costs you the room, the therapist and the consumables. The Payments agent can send a payment link inside the conversation for a deposit you set, and we take no commission on what you collect. Whether to ask for one is your call, not ours.

Aftercare routing. Post-peel redness, post-laser itching, "is this normal". The agent takes the details, tells the patient the aftercare instruction you have pre-approved word for word, and escalates anything outside that list to a human immediately. It never assesses a symptom.

Missed-call callback. Every number that rings out gets called back the next morning inside your calling hours, not at midnight. It is also the easiest flow to measure, because you can count how many of those callbacks turned into consultations.

An aesthetics clinic carries risks a salon does not, and the boundaries have to be built in rather than left to the model's judgement.

The agent does not diagnose. It does not tell a caller what her pigmentation is, what is causing her hair fall, or whether a mole needs looking at. It does not recommend a treatment. It does not promise a result, a number of shades, a number of sessions to clearance, or a before-and-after outcome — an agent that promised results would be creating a claim your clinic then has to stand behind. It does not prescribe, it does not adjust a prescription, and it does not read out a report value. It quotes your published package prices and nothing else.

It also does not assess photographs. Patients often send pictures of their skin and scalp; the agent's rule is to acknowledge, book, and route the image to your team, never to interpret it.

Anything the agent has not been given an approved answer for triggers a handover instead of an improvisation. You decide the triggers: the caller asking for a person, a complaint, a post-procedure concern outside your aftercare list, or a question about suitability. Inside clinic hours it can transfer to the desk or the doctor's mobile; outside hours it takes the name, number and reason, sends it to your staff on WhatsApp, and reads out your clinic-approved instruction for urgent cases. You write that instruction; it is not generated.

On patient data, what the agent collects is what a front desk collects on a phone call — name, number, the treatment enquired about, preferred slot. It is stored where you can see it and it is yours. Under the Digital Personal Data Protection Act, 2023, the clinic is the one accountable for that data, so the practical rules are to keep the intake list to what you actually need to book the appointment, keep call recording off unless you have a reason for it and have told callers, and be able to delete a person's record when they ask. Recording, if you want it, is ₹0.10/min on top of the ₹2/min. Our privacy policy sets out how we handle what passes through the agent.

Cosmetic enquiries arrive in whatever language the caller is comfortable in, and it is often not the language on your signboard or in your Instagram captions. A clinic in Hyderabad gets Telugu, Hindi and English inside a single sentence; one in Coimbatore gets Tamil and English; one in Ahmedabad gets Gujarati and Hindi. Dvaarik agents work across 22 scheduled Indian languages plus English at the ₹2/min Bharat Standard rate. The language is not a paid upgrade, which is worth checking against any vendor you compare, because several publish their entry tier as Hindi and English only and put regional languages on a higher plan — Agni's Starter tier and Botsense's Starter plan are both published that way.

Two things matter more than a language count for a skin clinic. First, the agent has to say your treatment names and your prices correctly over a bad mobile connection — brand names of devices, procedure names, and rupee figures are exactly where a generic agent embarrasses you, so we test your real package list and your real locality names before go-live. Second, whatever the agent understood has to be repeated back and then sent in writing on WhatsApp, so the caller can check the price, the doctor, the date and the time rather than trusting what she thought she heard. The written confirmation is what removes the argument at the desk. If you want a fuller voice — for a premium aesthetics brand where the phone is part of the positioning — Studio HD is ₹3/min, and Global coverage across 99 languages is ₹4–5/min. The base advertised rate stays ₹2/min. More on how the multilingual side is built at /features/multilingual.

When the phone is not where you are losing patients. The fixed monthly floor for a founding client is ₹7,000 — ₹5,000 Care Plan plus ₹2,000 for the number — before a single minute of talk time. A single-doctor clinic taking six or seven calls a day, with a receptionist who picks up on the first ring and calls everybody back, has to recover more than ₹7,000 of consultations and packages a month for this to be worth doing. At that volume it may well not, and we will say so rather than sell you the build.

There is a second, more specific concession for aesthetics. A skilled cosmetic counsellor closes high-value packages better than any AI agent. If you already employ one and she is not overloaded, the agent is not a replacement for her — its job is to make sure she is talking to every enquiry that came in, including the ones that arrived at 10 pm and on Sunday, and to hand the caller to her warm. Anyone who tells you an AI will close your ₹40,000 package for you is selling you something we are not.

It is also a poor fit in two other cases. If nobody at the clinic can sit down for an hour to review and approve the package price list, the aftercare wording and the escalation rules, the project should not start, because that wording is the product. And if your bottleneck is inside the clinic rather than around it — chair utilisation, consumable stock, EMR notes, staff scheduling — an AI receptionist does not touch any of it, and a practice management system is what you need. We do not sell you one.

Where it does pay, it pays because of a leak you can already see: enquiries that rang out during a treatment, ad leads called back four hours late, packages abandoned at session three. Put your own numbers into the missed-call calculator first.

Days, not months. The founder builds every agent personally, so the timeline is set by how quickly the clinic can hand over its information, not by a development queue.

What we need before we start: your treatment and package list with prices and session counts exactly as you want them quoted, your consultation fee and what it includes, doctor and therapist availability with slot lengths, the fifteen to twenty questions callers ask most with your approved answers, your aftercare instructions for each procedure, your escalation rule, and the languages your patients actually speak.

No clinic software is required. The Booking agent runs on rules alone — it locks the slot during the call, writes the appointment to a sheet you can watch in real time, and sends the WhatsApp confirmation. If you already run a practice management system or a CRM, we can wire the agent into it instead of the sheet; that is what custom integrations covers. Starting on the sheet is the simpler route, and the software can be connected later once the flow has settled.

Then you test it on your own number, we fix the wording, the doctor signs off on the price list and the aftercare script, and only then does it take real patient calls. Start with one leak — the price enquiry, or the ad-lead callback — and add reminders, deposits and the Instagram DM flow once the first workflow is stable.

The honest summary: for a two-chair skin clinic at the volume modelled here it is roughly ₹11,160 a month in the founding first three months and ₹6,160 after, at ₹2/min from the first minute with no subscription, no minimum volume and no lock-in. Hear it before you decide — the live demo agent answers exactly the way your clinic's would. Then tell us your package list and where enquiries come from on WhatsApp at +91 93923 98750, and we will tell you which single workflow to automate first, or that you should not bother.